For hotels, restaurants, cafes, salons, clinics and local businesses

AI Review Management for Hotels, Restaurants & Local Businesses

ReviewBoost AI helps teams collect honest guest feedback, generate compliant AI replies, manage Google reviews, handle OTA/Food app reviews manually, and recover unhappy customers faster.

Today

4.7 average rating

Google review waiting for reply

Zomato screenshot converted with OCR

Room 204 feedback created a ticket

Hinglish review copied by guest

One platform for public reviews and private recovery

Use direct APIs where they exist, and structured manual workflows where they do not. The system keeps every rating honest and visible.

Google reply automation

Fetch Google reviews, draft replies and post only after admin approval.

Manual OTA workflows

Booking.com, MMT, Agoda, Tripadvisor, Zomato, Swiggy and Airbnb copy workflows.

Guest QR review system

Collect honest guest feedback from rooms, tables, events and delivery orders.

Complaint recovery

Negative ratings create internal tickets with SLA and alert placeholders.

AI review suggestions

English, Hindi and Hinglish suggestions based only on real guest text.

Compliance controls

No fake reviews, no gating, no incentives and no auto-posted guest reviews.

Problem

Reviews are scattered across Google, OTAs, food apps and private guest conversations.

Solution

Bring reviews, AI replies, QR feedback, complaints and audit logs into one workflow.

Compliance

Every rating stays visible. Guests approve their own review text and post manually.

Google automation where API is available

Connect Google Business Profile, fetch reviews, generate AI replies, edit drafts, approve, post replies through Google API and keep audit logs.

Manual reply workflow for OTA and food apps

Paste reviews or upload screenshots for OCR, generate platform-specific replies, copy them, post manually, and mark replied.

Guest QR review system

Dynamic QR links for rooms, tables, banquets, events, staff and delivery orders can be edited without reprinting.

Negative feedback alerts

Ratings 1-3 and negative sentiment create tickets with priority, SLA, internal notes and WhatsApp/email placeholders.

Starter

Google reply, AI reply generator and 10 QR codes.

Pro

Manual multi-platform workflows, guest suggestions and 50 QR codes.

Enterprise

Multi-location, integrations, custom domain and advanced reports.

FAQ

Can ReviewBoost AI post guest reviews automatically?

No. Guests must approve, copy and post reviews manually.

Does it hide negative reviewers?

No. Negative users still see public review links and an internal complaint ticket is created.

Can it reply to Google reviews?

Yes, through Google Business Profile API after OAuth and admin approval.

What about Booking, Zomato, Swiggy and similar platforms?

Those use manual or semi-automated workflows unless official API credentials are available.